Sunday, July 7, 2024

FAQ

What are we eating?

That’s always the 1st question, and we have the answer! Come hungry because we’ll be food-hopping, eating a variety of local cuisine such as brochettes, chapatis, ugali with stew, Isame rice, french fries, sambazas, matoke, etc., and finishing up with fresh fruit for dessert. A Rwandan fav specialty drink made of 100% sugar cane, coffee, or tea, and water are all included.

Is there a minimum or maximum amount of people for the tour?

The minimum number of food tour guests is 3, and the maximum is 10 for our Rwandan Food Tour. For private food tours, we allow up to 20 guests. For private tours more than 15 guests, 2 tour guides will be on present.

What time does the food tour start?

We currently offer 6 days in a week on Mondays through Saturdays. With 3 available times - 12 pm , 3:30 pm or 6:30pm. If you’d like to make alternative times or day outside of what is offered, please connect with us at [email protected]

How many places do I get to eat?

Plan on joining your tour guide on 5 location stops and 9 unique food tasting experiences, therefore, come hungry!

Can children join the group tour?

While we LOVE children (this was inspired by our own kids!) we recommend that all families with children under 7 years of age book a private tour.

How long is the food tour and is there a lot of walking?

The walking food tour takes between 3 and 4 hours depending on the pace of each individual group. There will be times when we get to sit however, we will walk from one place to another. All the stops will be within 5-15 mins away from each other, so for the most part, walking is light. However, we recommend comfortable closed-toed shoes.

We also recommend wearing comfortable clothes. Nyamirambo is an Islamic community therefore, so we suggest avoiding wearing crop tops, low-cut tops, short shorts, or any other revealing clothing out of respect for the local people and their beliefs and traditions.

Can I book a tour and pay on the day?

Unfortunately, we cannot guarantee spots on the same day so we recommend booking your food tour in advance. Your booking can only be confirmed when payment is completed online. You can use our secure payment processing system to book your Rwandan food tour in advance with your credit card.

Allergies & food restrictions

Rwanda is a rich, multicultural area. If you have food or allergy restrictions please note them when booking your tour and we will try our best to accommodate.

Nyamirambo is a Halal Islamic community therefore, there will be no alcohol or no pork included in this food tour.

We currently do not have accommodations for Vegetarians and Vegans, so keep this in mind when booking.

Are reservations required?

Yes! You must book & pay online in advance to receive the full details of our meeting spot in Nyamirambo.

Where can I browse the tour dates you are offering?

You can find all our current tours on our website under Events

How to get to the meeting point?

Yego and MoMo aka motorcycle taxis are very popular in Rwanda. However, we recommend having a driver or friend drop and pick you up, since parking can be a bit scarce in Nyamirambo. The exact meeting location in Nyamirambo will be provided once you’ve booked your food tour.

Where does the tour end?

The exact location in Nyamirambo will be provided once you’ve booked your food tour.

Can I get a refund if I don't show up for a tour?

No, you cannot get refund for no-shows.

What is your refund policy?

Cancel your tour within 72 hours of your tour date and a FULL refund will be proceed. Please allow up to 14 days for the refunding process. There will be no refunds for cancellations made 24 hours before your booked tour.

How do I cancel a booking?

You’ll receive an email confirming your tour with an option to cancel your booking.

What about inclement weather?

This is a seasonal tour service that runs during the dry season which is changing due to climate change. Rain or shine we will go out and eat! And raincoats will be provided if needed. However, if the weather is not suitable for walking that day we will notify you at least 4 hours beforehand and reschedule your tour at no cost to you. If for some reason you cannot make the rescheduled day/time we will issue you a refund.

Do you offer private tours?

Yes! We recommend private tours for families with children and groups.

What services does Jollof’Appétit offer?

We offer food tasting experiences for travelers visiting Rwanda and our locals looking for a fun-filled with food experience too!

Right now we currently offer our walking food tours in Nyamirambo and will add more locations in the near future.

What languages are the tours guided in?

We currently offer tours in English and French.

Do you sell any food products?

No, we do not sell any food products of our own, we only plan walking trips that are food focused, so they might include restaurant meals and eateries.

Are we eating Jollof rice?

We get asked this question a lot because of our company name, and although there will be rice on the menu, it’s not quite Nigerian Jollof Rice. The name Jollof in Jollof’Appetit is simply because our founder Ola is a Nigerian foodie that appreciates food from all cultures. And of course Appetit is a feeling you get when you want to eat food.

How can I receive the latest updates about Jollof’Appétit?

You can support us on Facebook and Instagram @jollofappetit and also subscribe to our mailing list for discounts, coupons, and specials.